FREQUENTLY ASKED QUESTIONS

ABOUT BE BETTER FAM

Hencers is a lifestyle brand which driving force is the desire for continuous improvement. We believe in empowering individuals to evolve into the best versions of themselves by embracing positive values, fostering a culture of positivity, and delivering premium quality goods to inspire personal growth.

Our headquarter is based in Toronto, Canada, where all the creative processes start from.

ORDERS

We accept major credit cards such as Visa, MasterCard, American Express, and Discover, as well as PayPal and ApplePay direct payments.

SHIPPING

Please see our Shipping Policy for all info and details.

Yes. Orders are normally shipped within 2-7 business days of being ordered. Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email that contains a tracking number. You can click on that number to see the latest updates on the location of your shipment via our tracking page. Please take up to 24 hours for the link to become active.

 

If you have any issues regarding your order, please contact us at info@hencers.com.

RETURNS AND EXCHANGES

Please see our Return Policy for more info. 

PRODUCT

Please see Details and Size Guide tab sections of each product for more details. You can find them on each product page below the general description.

While we do all of our design in-house, we do not manufacture. For each of our goods, we collaborate with professional producers and craftspeople.